Visitor FAQs

You are here:
1. How long do I need for my visit?
2. Where can I park?
3. What facilities are there for refreshments?
4. Can I use my camera in the museum?
5. If I only want to visit the Museum, do I have to buy the all-attraction ticket?
6. What activities are there for children?
7. How can I find out about special events at the Museum?
8. Where do the floorboards in the Sailing Navy gallery come from?
9. How can I contact the Museum?
 
 
 
1. There are five galleries to visit in three buildings that make up the Museum and these can be viewed in any order at your own pace. We would recommend spending an hour and a half to see all the exhibitions. For more information on access and facilities, please see our access page.
 
2. We regret that visitors are not able to park within the Historic Dockyard. A 295 space car park for the Historic Dockyard is situated in Queen Street, a two minute walk from the main entrance. Follow brown tourist signs for the Historic Ships from the M275. For more information on car parking, see the Historic Dockyard website
 
3. There are various facilities within the Historic Dockyard and outside on the Hard. Inside there is Boathouse 7, family restaurant serving a variety of meals and snacks. There is also  Costa Coffee at the Visitor Centre and the Georgian Tearooms within the site. Outside on the Hard there is a range of traditional pubs, fish and chips and a chinese restaurant. Two minutes along from the main entrance is Gunwharf Quays with a wide variety of food and restaurant outlets as well as shops.
 
4. No professional photography of any sort is allowed in the Museum galleries without the permission from the curatoral staff. Photography for personal reference is allowed but, to help preserve the collections on display, we ask visitors not to use flash photography. High quality reproductions of key items from the exhibitions are available as postcards and prints from the Museum's shops.
 
5. Single Attraction tickets are available. These can be purchased from the Visitor Centre or online in advance of your visit. For further information see ticketing information for the Historic Dockyard.
 
6. HMS Hear My Story, The Nelson, Sailing Navy and Victory galleries have a variety of children's activities available. We also have a number of activities for children during school holidays. Keep an eye on our Events page for details.
 
7. To find out about special events, watch our Events pages. Also check out the Historic Dockyard events webpage. You can also follow us on Facebook and Twitter for the latest information.
 
8. Some of the floorboards in the Sailing Navy gallery date back to 1763 and originate from captured French warships.
 
9. Our postal address and telephone number can be found on our Contact pages